IT Support

We work proactively using our monitoring systems to resolve issues quickly, often before they are business affecting to our customers.

Using world-beating software, we can securely work on desktops, laptops and servers remotely; allowing support quickly and without delay.

In the event an engineer is needed on site, we have team members available in Oxford, London, Reading, Harlow & Devon to respond as required.

Furthermore, if replacement hardware is required, we hold stock.

In today’s world, cyber security is of the utmost importance to every business. Just like the physical security of an office building, a company’s computers must be secured as well.

Get Support is accustomed to reviewing customers’ requirements and utilising best practice and current technology, in order to keep our customers safe.

We also help our customers maintain compliance with regulations like GDPR and PCI. And achieve certifications like Cyber Essentials.

Ask us about Sentinel One, Encryption and Multi-Factor Authentication for remote access to your server, data and Microsoft Office 365.

Managing a business can be challenging. IT systems are crucial for the smooth running of companies, and Get Support makes sure that these operate as they should, by creating an IT strategy along with multi-year plans and budgets.

Working to end the stalemate of one IT problem simply leading to another, and IT Strategy helps reduce downtime and expensive emergency repairs, with preventative maintenance.

With the right plan and IT that are properly set up and maintained, we can keep costs down and help you create a budget while keeping your systems up and running.

System uptime is key to every business, as is the ability to respond quickly in the event of a disaster. Get Support is a Veeam backup partner and we provide full offsite backup and recovery services.

Businesses need access to reliable offsite backup services while also being prepared for the possibility of disaster. Get Support provides a number of solutions, including Veeam and Datto.

Backing up all of your data is critical to every IT strategy. It doesn’t matter if your data is stored on premise or in the cloud it needs to be backed up.

With the right backup in place and a plan, just in case, we can get you back up and running without delay.

An important part of a proactive IT support department, are the basics. Get Support takes care of all the system administration duties. Setting up new users, email configuration, backups… We’ve got it covered.

We have the systems in place to make sure taking on a new team member is easy and pain-free. A simple email and we’ll have everything set up and ready to go.

As your business changes, develops and grows – Get Support is here to make sure that your IT systems keep up. As well as acting as a proactive IT support department, Get Support takes care of all the system administration duties. Setting up new users, email configuration, backups… We’ve got it covered.

Our IT Director service utilises our experience and expertise to help make sure you get the systems in place to help your business thrive.

This consultancy piece helps feed into your IT Strategy and provides all the information you need to be able to make the right choices.

A small system upgrade to speed up a desktop, a hardware refresh for the entire team or the migration of services and data to the cloud. Get Support’s got it covered.