Category: IT Support

Switching to a new IT support provider is always a daunting prospect, so you’re bound to have questions. To make sure you cover all the bases, we’ve compiled 6 that you might not have thought of asking.

When you sign up for an IT support agreement, it’s important to know exactly what it covers. With that in mind, here’s our checklist for everything you should look for in your next IT support contract.

“Shadow IT” might sound like something nefarious, and it certainly isn’t without its drawbacks, but it can also be a powerful tool for IT support teams looking to improve the way they operate.

Without a well-plotted roadmap, your company’s journey in the world of IT support might be a bumpy one. Here’s what an effective IT support roadmap should look like for UK businesses.

If you’ve been working with your IT support partner for many years, you might not have noticed that things aren’t really going so well. Here’s how to know when it’s time to find a new IT partner.

2021 was a year of big technological change for both business IT support and wider consumer trends – but what will happen in 2022? Here are our predictions for the tech which will hit the headlines this year.

With more businesses working from home or going the hybrid route, having a dedicated IT support team on site might not be the best option for UK companies. Here’s how to decide whether to keep IT support in the office or go remote.

In this edition of our IT Support Insider series, we’ll be sharing our advice on the essential hardware categories for UK businesses, covering monitors, laptops, printers, mobile phones, tablets, and more.

With 2022 upon us, it’s the perfect time to ask your IT support team what your IT support strategy should look like this year. Here are 7 questions you should be asking.

IT support scams are at an all-time high, with many UK businesses falling prey to them. But how can employees and business owners actually tell if a call is a scam or not? Here are 5 tell-tale signs to help you decide.

The global COVID-19 pandemic changed everyone’s lives, and businesses were no exception. As we move forward in the new normal, the way IT support has also changed forever. Here’s how.

Get Support was built on the idea of explaining complex, technical IT support topics in Plain English. With that in mind, we’ve compiled yet another list of IT support terminology to help bust some jargon for small businesses.