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Running an IT Support Department

8 Insider Tips for Running a Successful IT Support Department

Managing an IT support department within a small business isn’t easy, especially with a small team (or one-person show). With decades of IT experience under our belt, here are 8 tips from the insiders at Get Support to help you work better.

Semiconductors on circuit board

The Global Chip Shortage and What It Really Means for UK Businesses

With consumer and business electronics alike becoming unreasonably expensive, the global computer chip shortage has impacted every corner of the world. Here’s everything UK businesses need to know.

Outsourcing

16 Rapid-Fire Reasons to Outsource Your IT Support

Making the decision to switch to a remote IT support provider isn’t always an easy one, so here are 16 more reasons that a Managed Service Provider could be the right choice for your business.

Cloud PC

Windows 365 Cloud PC: Everything UK Businesses Need to Know

What if you had a single computer that you could access from any device, anytime, and anywhere. With Windows 365 Cloud PC, that’s the precise experience Microsoft wants to create. Here’s what business users need to know.

Hybrid, Planning for the future of work

The Small Business Guide to Hybrid Working (and Where IT Support Fits In)

The global pandemic has forever changed the way we work, meaning it’s more important than ever to make working flexible. Here’s how your business can, with the right IT support, make hybrid working easy.

Fruad Alert! Scams - Stay Safe

How to Identify Small Business Scams: Phone, SMS, Email, and More

Small businesses have moved online, but they’re not the only ones. Scammers are becoming more digitally savvy all the time, so here’s our essential guide to identity common swindles, including phone, SMS, and email scams.

Microsoft Windows 11 on a laptop

Windows 11 Feature Focus: Microsoft 365 Integration

Windows 11 is heading our way towards the end of 2021, and with it comes a slew of new features, including full Microsoft 365 integration. But what does this really mean, and how will it benefit your business?

Cybersecurity Questions

The Cybersecurity Quiz: 5 Questions to Ask Your IT Support Provider

IT security for your business is more important than ever in our digital-first world. To ensure your business is covered against digital threats, here are 5 questions you can use to quiz your IT support provider.

Microsoft Windows 11 on a Tablet

Windows 11 Feature Focus: Windows Widgets

With Windows 11, Microsoft is putting its best foot forward with a host of new features, including Windows Widgets. A new mission control for your PC or just something else to collect dust? Let’s find out.

Partnering with an IT Support Provider

10 Unexpected Benefits of Partnering with an IT Support Provider

IT support isn’t always easy, especially if you’re trying to do it all in-house. IT support providers can really help reduce costs and speed up issue resolution – but what else can they do?

Microsoft Windows 11 Feature Focus

Windows 11 Feature Focus: The Microsoft Office Visual Refresh

Microsoft Office is one of the staples of the Windows experience, and Windows 11 will be no exception – but it’s getting a new lick of paint. Here’s what you need to know about the visual refresh of the Microsoft Office apps to be launched alongside Windows 11.

Avoid making a mistake when switching IT support provider

7 Mistakes Small Businesses Make When Switching IT Support Provider

Making a move from one IT support provider to another might sound daunting, and – let’s be honest – it is. But you can reduce the headaches of making the switch by avoiding these 7 common mistakes.

Latest From The Blog

What are Copilot Agents, and what can you actually do with them?  

Copilot Agents for Microsoft 365 are like AI sidekicks for your organisation. Learn how to start using them today or even create your own.

Going passwordless: A beginner's guide to FIDO2 and YubiKeys  

Join the campaign to ditch passwords with the Get Support guide to going passwordless at your organisation with FIDO2 and YubiKeys.

A quick update about Microsoft 365 pricing in the UK

As of February 1st 2025, the price of Microsoft Commercial Cloud products will go down in the UK to align with the US dollar pricing.
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