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IT Support Automation

IT Support Automation: How Much is Too Much?

Automating your IT support can be a great way to save time for your IT resources, but could relying on it too much be counter-productive?

Microsoft Teams Roundup

Microsoft Teams Release Roundup: January, February, March 2022

New features and updates we’ll cover in this roundup include changes to mirrored video, better message organisation, background effects on the web, and more.

Web 3.0 - The Metaverse

Web 3.0 Demystified: An Essential Guide for Small Businesses

With the rise of crypto, the metaverse, NFTs, and more, you might be wondering what’s happening on the web. Well, it’s called “Web 3.0”, and we’ve put together an essential guide to give UK businesses the low-down.

IT Support Risks

The IT Support Risks Every UK Business Needs to Know About

Running a business is all about managing risk, but when it comes to technology, it’s not always clear where to start. To help you, here are the IT support risks all UK businesses need to know about.

Laptop Problems

IT Support On The Go: How to Fix Common Laptop Problems

Executive Summary With hybrid working becoming ever more popular, the humble business laptop is seeing something of a resurgence in popularity with UK small businesses. Just like desktop machines, laptops aren’t immune from technical problems, meaning your IT support team may often find themselves troubleshooting on the go. To save you (and your IT support […]

User Awareness Training: Security

The Employee’s Guide to User Awareness Training in 2022

User awareness training is one of the most important, yet most neglected, cybersecurity measures that a small business can take. In this guide, designed for employees, we’ll share five pillars of user awareness training to keep your business safe.

5 Ways to Optimise IT Support Costs

5 Ways to Optimise IT Support Costs (Without Compromising on Service)

In a business world with spiralling costs at every turn, can IT support really be done affordably and reliably? Here are 5 ways to optimise IT support costs

Microsoft Teams Phone

The Small Business Guide to Microsoft Teams Phone

If you’re already using Microsoft Teams to support your remote and hybrid workforce, you might benefit from taking the next step with Teams Phone. Here’s how it works for small businesses.

6 Secrets Your IT Support Provider (Probably) Won't Tell You

6 Secrets Your IT Support Provider (Probably) Won’t Tell You

We all want to believe the people supporting our business have our best interests at heart, but what if there’s something your IT support provider isn’t telling you? Here are 6 secrets some MSPs would rather you didn’t know.

Blockchain

The Plain English Guide to: Blockchain

Blockchain is one of the least understood technologies today, but it’s also one of the most talked about due to its use in cryptocurrencies. Here’s what UK businesses need to know about blockchain.

Digital Transformation

Your Digital Transformation: Where Does IT Support Fit In?

The term “digital transformation” is thrown around a lot in the world of business, but what does it really mean? And how does a company support a technical evolution with their IT support services?

Microsoft 365 Price Increase

Here Are the Newly Increased UK Prices of Microsoft 365 for March 2022

In August 2021, Microsoft announced a new pricing scheme for Microsoft 365 Business subscriptions. Here are the UK prices for Microsoft 365 for 2022.

Latest From The Blog

What are Copilot Agents, and what can you actually do with them?  

Copilot Agents for Microsoft 365 are like AI sidekicks for your organisation. Learn how to start using them today or even create your own.

Going passwordless: A beginner's guide to FIDO2 and YubiKeys  

Join the campaign to ditch passwords with the Get Support guide to going passwordless at your organisation with FIDO2 and YubiKeys.

A quick update about Microsoft 365 pricing in the UK

As of February 1st 2025, the price of Microsoft Commercial Cloud products will go down in the UK to align with the US dollar pricing.
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